I started my career at Toyota, which means I started my career learning to see. Not managing from a dashboard, but walking the floor, watching the work, and tracing a problem back to where it actually started instead of where it showed up.
I’ve spent 30+ years since then in supply chain, procurement, and operations, inside companies like Pfizer, Koch, and TechnipFMC. I’m a certified Project Management Professional, a PMI Agile Certified Practitioner, and a certified Six Sigma Black Belt. Mostly what that means is I think in process flow, and I plan for what could go wrong before it does. Make a plan. Manage the plan. Build in enough margin to adjust when reality doesn’t cooperate, because it rarely does.
None of that holds without the people doing the work. A process that looks flawless on paper but isn’t trusted or understood by the team running it will fail, usually quietly, long before it shows up on a report. The best operators I’ve worked with weren’t the loudest people in the room. They were the ones closest to the work, who’d already caught the problem twice before anyone upstream noticed it existed.
That’s the thread through everything I touch, from a supply chain to a leadership decision: go see for yourself, build the plan, trust the people closest to the work, and make something that holds up under pressure instead of just looking good in a review.
Progress builds momentum.
Perfection stalls it.